Training | 2017.07.05
“Competency-Based” Cabin Service Training for Flight Attendants Improves Airline Passenger Satisfaction
Specialized “competency-based” cabin service training for airline flight attendants seems to improve customer satisfaction levels, according to a study in the July 2017 edition of the double-blind, peer-reviewed Journal of Aviation/Aerospace Education & Research (JAAER), published by Embry-Riddle Aeronautical University.
(PRWeb July 05, 2017)
Read the full story at http://www.prweb.com/releases/2017/07/prweb14482673.htm
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http://www.prweb.com/releases/2017/07/prweb14482673.htm
