Today, Call Centre Know How, a leading Germany-based multi-award-winning call center training company, has confirmed that it has officially released a brand new, "How to Survive (& Thrive) in a Call Centre Instructor Guide" to industry-wide critical acclaim. In 184 pages filled with expert insider knowledge, the comprehensive free training is an invaluable asset for busy call centers to assist in the exceptional training of team members and has been custom built to radically improve call center agent performance metrics.
(PRWeb February 15, 2017)
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