Verint and Vidyo Collaborate to Integrate Video Calls into Omnichannel Customer Engagement Centers

MELVILLE, N.Y. & HACKENSACK, N.J.--(BUSINESS WIRE)--Verint® Systems Inc. (NASDAQ: VRNT) and Vidyo, Inc., a leading provider of affordable cloud-based visual communication technology, today announced their collaboration to bring video to today’s customer engagement centers. The combined offerings allow businesses to bring greater insight into customer interactions by integrating video calls using the VidyoWorks™ platform with Verint’s engagement management and voice recording solutions—both part

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