SUNNYVALE, Calif. & NOIDA, India--(BUSINESS WIRE)--HCL Technologies, a leading global IT services provider, announced today that it is working with SAP® as a key partner on the development of multichannel customer self-services for utilities. The SAP Multichannel Foundation for Utilities and Public Sector software allows utility companies to interact with their customers through different communication channels – including the Web (online self-services), mobile and social networks – via a set o
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