Technology | 2009.10.13
Cognera Pioneers SaaS Customer Care Solution for Utilities
CALGARY, Alberta--(BUSINESS WIRE)--Cognera, a leading provider of next generation billing and customer management tools, announced today the importance of adapting the Software-as-a-Service (SaaS) model for the utilities industry. Widely accepted in industries outside utilities, like telecom and financial services, the SaaS model has governed a reputation for helping businesses quickly adapt to evolving industry requirements and technology demands without large scale infrastructure investments.
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