Pizza Pizza Improves Customer Service and Decreases Costs Using Interactive Intelligence IP Communications Software

INDIANAPOLIS & TORONTO--(BUSINESS WIRE)--When Pizza Pizza Limited (TSX: PZA.UN), a prominent restaurant chain in Canada, began working with Interactive Intelligence (Nasdaq: ININ) nearly 10 years ago, the company needed a strategy for using work-at-home call center agents. By deploying communications technology that supported these at-home agents, the pizza chain believed it could improve hiring and retention rates, while lowering overhead costs. Since its deployment of the Interactive Intellige

For more information, please visit
http://www.businesswire.com/news/home/20090917005282/en

You need to login to post comments.

Feed last updated 1969/12/31 @7:00 PM

0 COMMENTS:

VOCAPIA and SYSTRAN demonstrate an automated speech translation solution at EUROSATORY 2016 - GlobeNewswire (press release) views: 1543

Instagram is adding automatic in-app text translation - The Verge views: 1530

Here’s a ‘Brand-New’ Massive Multilingual Dataset for Machine Translation views: 1528

F.A.Q. | Terms and conditions