Quality | 2009.12.22
CUSTOMER WIN: BMC Software Helps J.B. Hunt Transport Services Inc. ‘Deliver the Goods’ for Customers
HOUSTON--(BUSINESS WIRE)--J.B. Hunt Transport Services Inc., one of the largest transportation logistics companies in North America, relentlessly pursues improvements that will lower costs and add greater quality for customers. However, when it came to ensuring continuous improvement to its IT service delivery, the shipping giant found itself at an impasse. The primary issues were declining support from its IT vendor at the time and the rising cost of maintaining decade-old legacy DB2 management
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