Quality | 2009.12.02
Jackson® Recognized as World Class Customer Service Provider by SQM
LANSING, Mich.--(BUSINESS WIRE)--The Service Quality Measurement Group, Inc. (SQM) has recognized Jackson National Life Insurance Company® (Jackson) as a World Class customer service provider in its latest benchmarking study of North American contact centers. Jackson’s 2009 award marks the fifth time the company has received the World Class designation from SQM. Jackson also earned SQM’s “Highest Customer Satisfaction by Industry” award for the fifth time, having the
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