Quality | 2009.11.10
OAISYS Tracer Delivers Affordable, Enterprise-Class Quality Assurance and Workforce Optimization
TEMPE, Ariz.--(BUSINESS WIRE)--OAISYS®, a leading provider of call recording and contact center management solutions, today announced the immediate availability of Tracer version 6.0, the industry’s leading digital recording solution for contact centers. Tracer 6.0 delivers new feature enhancements to better support large-scale, enterprisewide deployment of the award-winning Tracer professional interaction management solution. Tracer’s live call and auto call monitoring function
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