Quality Over Quantity Important in Reducing Veterans’ Claims Backlog, Says The American Legion

WASHINGTON--(BUSINESS WIRE)--The leader of The American Legion says the huge backlog of veterans claims faced by the Department of Veterans Affairs (VA) can be best addressed by emphasizing a “quality over quantity” approach. “Doing it right the first time will naturally speed up the processing of claims,” said Clarence E. Hill, national commander of the nation’s largest veterans’ service organization. “It’s only logical.” Hill was responding

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