Industry | 2017.10.04
100,000 Requests In, How Is the UK’s Giant Court Interpreting Contract Working?
The giant court interpretation contract from the UK’s Ministry of Justice has for the first time reached 98% fulfillment from its new vendor, thebigword. With a 5% decrease in service requests, thebigword managed to slightly push its previous quarter’s 97% fulfillment rate to the required 98% in Q2 2017.
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