Interpreting | 2016.03.24
Priceline's CEO on Creating an In-House Multilingual Customer Service Operation - Harvard Business Review
| Harvard Business Review | Priceline's CEO on Creating an In-House Multilingual Customer Service Operation Harvard Business Review Among global customer service operations, some very large outsourcing companies operate call centers that can handle a few more languages than our team can, and other large companies make use of “on-demand telephonic interpretation ,” whereby they ... |
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