Convergys is Again a Leader in Gartner’s Magic Quadrant for Customer Contact BPO

CINCINNATI--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in customer management, is positioned for the fifth consecutive year in the Leaders Quadrant in the annual Gartner Magic Quadrant for Customer Management Contact Center BPO. “We are incredibly proud of our designation in the Leaders Quadrant,” said Convergys President and Chief Executive Officer Andrea Ayers. “It is our mission to set the standard in our industry through unparalleled care for our clients, customers,

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