Industry | 2015.04.03
Retail Leaders Share Their Customer Experience Secrets
The retail industry is renowned for leading the customer experience way, with many global brands using customer centricity as a progressive business growth strategy, coupled with the growth and development of technology that enables business leaders to personalise and individualise each and every customer experience in an omnichannel environment. This means that less traditionally customer focused industries are now clambering over themselves to learn the secrets of leading retailers, such as Made.com, Shop Direct, TM Lewin and Whittard (to name a few).
(PRWeb April 02, 2015)
Read the full story at http://www.prweb.com/releases/2015/04/prweb12622583.htm
For more information, please visit
http://www.prweb.com/releases/2015/04/prweb12622583.htm
