Industry | 2015.04.03
Growing Customer Churn Rate Fuels Growth in the Customer Experience Monitoring Market, According to a New Report by Global Industry Analysts, Inc.
GIA announces the release of a comprehensive global report on Customer Experience Monitoring. The global market for Customer Experience Monitoring is projected to reach US$2.5 billion by 2020, driven by stiff competition among service providers, falling customer loyalty, and growing customer churn rate.
(PRWeb April 02, 2015)
Read the full story at http://www.prweb.com/releases/active_monitoring_market/customer_experience/prweb12628276.htm
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http://www.prweb.com/releases/active_mon[...]r_experience/prweb12628276.htm
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