Industry | 2009.12.14
Industry Analyst Firm Gives Convergys Speech Applications Highest Possible Rating
CINCINNATI & LONDON--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that leading industry analyst firm Ovum, a Datamonitor company, has given Convergys’ Speech Applications portfolio its highest available rating. Ovum revealed Convergys’ rating in the November 2009 report titled “Decision Matrix: selecting a speech applications vendor in North America.” Ovum’s Decision Matrix report helps enterprises s
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