SALT LAKE CITY--(BUSINESS WIRE)--inContact, Inc. (NASDAQ: SAAS) was named the Best Technology Innovation in the world for its on-demand call center software and agent optimization tools at the 2009 Global Top Performers Awards presented at the recent ContactCenterWorld.com 2009 World Conference. The 2009 Global Top Performers Awards recognized the very best in the call center software industry from around the world. inContact advanced into consideration for the global award after winning a gold
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