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Industry | 2009.11.24

Innovation Group’s FNOL & AUTO Claims Call Center Scores Big in Novarica ACE Rankings

NEWTON, Mass.--(BUSINESS WIRE)--Innovation Group—www.us.innovation-group.com--a leading global provider of enterprise software and business process outsourcing solutions to the property and casualty insurance industry, today announced that it has received high marks from its customers for its Claims Call Center offering. Novarica Average Customer Experience (ACE) Ranking ReportTM noted Innovation Group earning a score of 94 out of a possible 100 for “overall staff” and a 93 for

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