Industry | 2009.09.09
InVision Software Shows How Rapid Web2.0 Adoption Fuels the Transformation into Real Multi-Channel Contact Centers
CHICAGO--(BUSINESS WIRE)--InVision Software (FWB:IVX), a leading international provider of workforce management solutions, invites contact center managers, operations executives, workforce and forecasting managers to view the free webcast “Building a Multi-Channel Contact Center in the Era of Social Networking”. The web presentation is co-hosted with leading industry analyst Donna Fluss, Founder and President of DMG Consulting, and focuses on benefits and challenges of contact center
For more information, please visit
http://www.businesswire.com/news/home/20090909005020/en
