Technology | 2010.03.16
Orbitz Worldwide, Guthy-Renker, Netflix, MySpace, New York Life, The SCOOTER Store and US Auto Parts Create a Customer-Centric Culture to Inspire Excellence and Grow the Top Line in their Call Centers
LAS VEGAS--(BUSINESS WIRE)--IQPC and Customer Management IQ announced details for the 11th Annual Call Center Week, taking place June 14-18, 2010 at Caesars Palace in Las Vegas, NV. Call Center Week focuses on growing the top line by enhancing customer experience through employee development and engagement, leveraging tools and technology, and preparing the call center to become the focal point in Voice of the Customer initiatives. IQPC has gathered more than 35 practitioner experts involved wit
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