Technology | 2009.10.29
Overstock.com, Comcast and ING Direct Share Ways to Leverage Customer Experience for Growth and a Strengthened Front Line at the Call Center Summit
NEW YORK & ORLANDO, Fla.--(BUSINESS WIRE)--Customer Management IQ and IQPC announced the details for the 5th Annual Call Center Summit, taking place January 26-29, 2010 at the Gaylord Palms Hotel & Conference Center in Orlando, FL. The 5th Annual Call Center Summit focuses on the next step of driving performance improvement, leveraging tools and technology and enhancing both call center agents and customer satisfaction levels. IQPC has assembled experts involved with call centers and custome
For more information, please visit
http://www.businesswire.com/news/home/20091029005913/en
