Industry | 2016.03.08
8x8 Unveils Next-Generation Capabilities for Global Contact Centers to Optimize Customer and Agent Experiences
SAN JOSE, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ:EGHT), the leading provider of Enterprise Communications as a Service (ECaaS), today announced next-generation capabilities for its Virtual Contact Center (VCC) solution that enable enterprises of all sizes to better manage their global contact centers, increasing agent productivity and personalizing every customer interaction. With these new features VCC is the industry’s only cloud-based contact center solution that integrates a suite of in
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