MIAMI--(BUSINESS WIRE)--Genesys (www.genesys.com), the market leader in omnichannel customer experience (CX) and contact center solutions, announced the winners of the 10th annual Customer Innovation Awards at its industry leading CX event G-Force 2015 in Miami. The six winners were chosen for their excellence, innovation and results in delivering world-class customer experience using the Genesys Customer Experience Platform. The regional winners are: Kaiser Permanente, for North America; RAKBA
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